Quick FAQ

Frequently Asked Questions

Have questions about our products or services? We’ve compiled a list of the most common questions to help you out! If you can’t find the answer you’re looking for, feel free to contact us.

What type of products do you sell on Artist-it?

We sell a variety of unique 3D models for 3D printing and games.

Are your products made by local artists?

Yes, all of our products are designed by talented local artists who put their heart and soul into each 3D model.

Do you offer customization options for your products?

Yes, we offer customization options for certain products. Please contact us via email support for more information.

Can I request a custom design?

Yes, you can request a custom design. Please reach out to us with your request, and we will do our best to accommodate you. Our designers are ready for part-time work.

What is your return policy?

Our return policy allows for returns within 30 days of delivery with no restocking fee. If any design or product contains any issue, contact us at info@artist-it.com to start a return.

What is the size of the wheels?

Our wheels are scaled 1/24 and 1/64. The 1/24 scale wheels are 20mm in diameter and 13mm in width, while the 1/64 scale wheels are 7.5mm in diameter and 4.8mm in width. You can scale them to any size you need with your slicer.

How do I get the files after purchase?

Once you enter your email at checkout, our website will automatically send the files to your email after the payment process is completed.

Still have questions? Feel free to contact us and we’ll be happy to assist you!